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Frequently Asked Questions

Are Sweet Tree earrings hypoallergenic?

Yes. Hooks and posts are gold-filled or stainless steel — lead-free and nickel-free — so they're a safe bet for sensitive ears. Fish-hook styles come with silicone backs.

How heavy are they?

Very light. Polymer clay earrings barely weigh anything, which is why customers tend to forget they're wearing them. That's the compliment we hear most.

How do I care for clay earrings?

Keep them dry — skip the shower or the pool. Wipe gently with a dry cloth if they need it. Store flat or hanging; don't toss them loose in a bag where the clay can get dinged.

Can you make custom colors?

Sometimes. We can do specific team or school colors on select styles. Email us via the contact page with what you're looking for and we'll let you know if it's doable.

When will my order ship?

Every pair is made to order in our Oak Ridge, TN workshop, so orders ship in 5 to 10 business days. USPS Ground Advantage typically delivers in another 3-5 days after that. See the shipping page for full details.

Do you ship internationally?

Not yet — U.S. only right now.

Can I return earrings I don't love?

Yes, within 30 days, unworn and in original packaging. See the returns page.

Where else can I buy Sweet Tree?

Hundreds of boutiques and specialty stores across the country carry us. Rather than publish a full list, we keep it zip-code based — see the stockists page and we'll point you to the closest one.

I have another question.

Head to the contact page and we'll get back to you — usually within a day.